Why Carneeds: A Quick Overview
Since 1984, CARNEEDS has been the place to take your car for any inspections, repairs, or preventative maintenance services you need (see a map to our shop)! This page is just a quick overview of the ways that we're different from any other place you can take your car.
Please use these links to learn more about:Customer Satisfaction
At CARNEEDS Complete Automotive Services, we specialize in taking care of our neighbors, one car at a time. Owners Chris and Heather Carney train all of their employees to meet high standards of honest and ethical work.
Our staff is able to offer a higher quality service, at a better price, with shorter down-time than any other place that you can take your vehicle.
In addition, CARNEEDS' goal is to educate our customers about the importance of a preventative approach to auto repair, a proven way to save thousands of dollars over the life of each vehicle in a household. We carry that education beyond preventative services, too, and strive to make sure that every customer makes an informed decision about their car's repairs.
Whether your vehicle is in need of repairs or scheduled maintenance, CARNEEDS Auto is the best place to come for quality, service, integrity and prices that will get you back on the road, quickly and affordably.
AAA Approved
CARNEEDS is a AAA Approved Repair Shop, meaning it meets the rigorous standards of the American Automobile Association. A certified shop must meet standards for cleanliness, proper tools, adequate technical training, and appropriate technician certifications.
In addition to having an impeccable repair shop, a certified facility must have a favorable opinion rating amongst its customers: AAA performs a survey of a significant number of the shop's customers and obtains their opinions "on how well the business meets their automotive service needs." The shop must score at least 90% on each question.
ASE Certified Techs
CARNEEDS employs ASE Certified Technicians, a title which means that they are certified by the National Institute for Automotive Service Excellence.
An ASE Certification signifies a commitment to excellence by a technician. In order to be certified in an area, a technician must take difficult, national tests on the most current methods and models, meaning they must constantly be learning about new technologies as they are developed. Technicians must also re-test every five years in order to keep their certification.
For this reason, CARNEEDS is the place to bring your car for auto repair that you can trust to get it right, the first time.
BBB Accredited
As a BBB Accredited Business, CARNEEDS is in compliance with the highest standards or requirements for operating an honest and ethical business.
The BBB's Reliability Report for CARNEEDS is available on their website for anyone to see.

